My Recently Visited Services
Your network account is used for logging on to campus computers and the campus wireless networks. If you know your myGate credentials, you may activate or reset your network account through myGate on the Home tab. For further assistance, please use this service request or contact the Service Desk at 270-809-2346.
To request technology support, please contact the Service Desk for suggestions or solutions.
Request that a university device be connected to a networked printer.
Report a hardware problem with a campus computer or other university technology.
Use this service to report an issue with the CampusPrint student printing system.
If you need Information Systems support for a service that is not currently listed in our Service Catalog or Knowledge Base, or if you have other feedback to share, please use the feedback form provided here. If you need to report an Information Systems emergency, please contact the Service Desk at msu.servicedesk@murraystate.edu or 270-809-2346.
Report a problem with software on campus computers or other university technology.
When a new computer needs to be purchased for an employee, please use this service request to submit a description of what is needed. Based on the budget and needs, a Service Desk representative will provide a quote for the new hardware.
Request access to submit work order requests to the AiM system (Facilities Management).
Use this service to request support for an existing Virtual Desktop.
Request a software installation, upgrade, or removal on a campus computer or other university technology.
*NEW* This service replaces the "New Employee Network Resource Request" and the "Current Employee Network Resource Add/Change Request" services.
Use this service to either request a network account for a new University employee, student worker, or graduate assistant, OR to request changes to a current employee's network access due to a change of department or responsibilities.
Use this service to request assistance with either Racerdesk or the AnyConnect VPN.
MSU supports Google Apps for Education, which includes Gmail, Google Drive, and associated Google Apps such as Docs, Sheets, Forms, and Calendar.
If you are needing reports or information extracts from an Academic, Student, or Business area, please provide details about your request.
Provide DNS and/or Hostname information when you need to add, change, or remove a DNS entry.
OU users may request to have a static IP address added or removed by providing the location, computer name, and MAC address through this service request. DHCP reservations and Public IP addresses may also be requested.
If students are unable to connect to the Internet in the Residential Colleges, they can request assistance here.
Request single sign-on (SSO) integration for an external system.
Secure FTP accounts for student organization sites on RacerNet may be requested by student organization advisors.